WELL

We can help improve your Communication Skills

Poor communication has quantifiable business costs. Core language skills create a work environment that is safe, productive and respectful. More than 7 million Australian adults don't have the reading skills considered necessary for everyday life.

How bad is the problem?

46% of the population have prose literacy skills below level three. In the workplace these people might have difficulties:

  • Communicating via email
  • Reading and understanding written instructions
  • Using training manuals and materials

47% of the population have document literacy skills below level three. In the workplace they might have difficulties:

  • Interpreting simple graphs and charts
  • Filling in forms
  • Reading a transport timetable

53% of the population have numeracy skills below level three. In the workplace they might have difficulty:

  • Completing time sheets
  • Recording accurate measures
  • Calculating correct change

Nearly 8 million Australians don't have the numeracy skills considered necessary for everyday life.

70% of the population have problem solving skills below level three. In the workplace they might have difficulty:

  • Working independently
  • Finding workable solutions for new challenges
  • Following non-routine directions

More than 10 million Australians have below average problem solving skills.

Do my employees have communication needs?

Communications training is not just for employees from a Non-English Speaking Background (NESB.) The WELL program is designed to support the communication skills of all employees. It is used by employers to build skills for compliance – safety, for computers – data entry and retrieval, and for spoken and written communication – toolbox meetings, completing forms and reading operating procedures. It is a strong foundation for the success of all current and future initiatives.

Can your employees undertake these tasks independently and confidently?

Workplace reading/writing skills
• Report writing
• Minute taking at meetings
• Writing workplace documents
• Plain English documentation
• Understanding workplace documents

Numeracy and Measurement
• Basic Skills
• Measurement techniques
• Graphs and statistics
• Basic computer applications

Workplace Reading / Writing Skills
• Report writing
• Minute taking at meetings
• Writing workplace documents
• Plain English development
• Understanding workplace documents

Numeracy and Measurement
• Basic skills
• Measurement techniques
• Graphs and statistics
• Basic computer applications

Communication Skills
• Working in teams
• Personal effectiveness
• Team leaderships
• Understanding meetings
• Negotiation skills
• Conflict resolution
• Problem solving
• Communicating to customers
• Dealing with different people
• Understanding cultural diversity
• Mentoring skills

Quality
• Quality induction
• Understanding accreditation

How can I access WELL funding?

The first step is a consultation session with Futurum experts to assess your business needs, design a customised training solution, then develop and project manage the WELL application.Please contact us for more information or visit our Government funding section