Communicating in the Workplace

Poor communication has quantifiable business costs

Core language skills create a work environment that is safe, productive and respectful. More than 7 million Australian adults don't have the reading skills considered necessary for everyday life. Nearly eight million Australians don't have the numeracy skills considered necessary for everyday life. More than 10 million Australians have below-average problem solving skills.

Do your employees have communication needs?

Can your employees undertake these tasks confidently?

Workplace Read/Writing Skills

Communication Skills

- Report Writing
- Minute taking at meetings
- Writing workplace documents
- Understanding workplace documents
- Numeracy and measurement
- Addition & subtraction without a calculator
- Measurement techniques
- Graphs & statistics
- Basic computer applications

- Working in teams
- Team Leaderships
- Understanding meetings
- Negotiation skills
- Conflict resolution
- Problem solving
- Communicating to customers
- Dealing with different people
- Understanding cultural diversity
- Mentoring skills

Quality

 
- Quality Induction
- Understanding Accreditation